:: CANCELLATION & AMENDMENT POLICY

 

   
  CANCELLATION
  Cancellations received less than 6 days before arrival will be charged the first Night Fee per room. + 4% of booking amount value for Credit card fees with minimum of 15 USD.
Cancellations received prior to 6 days before arrival will incur a processing fee of 25 USD + 4% of booking amount value for Credit card fees.
  Any policies dictated by the hotel will always supercede those stated here.
  During peak season/ convention/ festival whole period may be charged and you will be advised upon confirmation.
  AMENDMENT
  Amendment will be charged for 10 % of the difference, in case the new amount is lower (Credit card processing fees)
  CREDIT CARD REFUND
  All credit cards refunds required in the event of cancellations or amendments will be credited to your card within 15 business days. Once the refund instructions leave our office it can take anywhere from 10-20 working days for the proceeds to arrive in your account.
  Any cancellation or Amendment request should be sent via e mail (resa@asiativ.com) or via fax + 66 2658 5499/ 90.
  Please assure reception of cancellation confirmation from Asiativ.com.
 
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